Privacy Policy

Effective Date: 12/01/25
Prof Clean Services (“we,” “our,” or “us”), operating in New York, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, request a service, or communicate with us. By using our services, you agree to the practices described in this policy.
1. Information We Collect
Personal Identifiers:● Name● Address● Email address● Phone number● Additional contact information
Payment Information:● Billing address● Payment details processed through secure third-party processors(We do not store full credit card numbers.)
Service Information:● Details about requested cleaning services● Service location● Scheduling information● Photos voluntarily provided for estimates
Technical Information:● IP address● Browser type● Non-cookie website interaction data
Communication Preferences:● SMS consent● Email communication preferences● Customer support correspondence
2. How We Use Your Information
Providing Services:● Scheduling and performing cleaning services● Sending confirmations, updates, and reminders● Processing payments● Managing customer support requests
Improving Customer Experience:● Enhancing website performance● Updating services based on user feedback
Communicating With You:● Sending service-related messages● Responding to inquiries● Following up on completed orders
Legal Compliance:We may use or disclose information where required by applicable New York State or Federal law, including obligations related to recordkeeping, consumer protection, or lawful requests from authorities.
2. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards, including:● Secure servers● Encrypted data transmission● Restricted access to personal information
While we strive to protect all personal data, no security system is completely immune from risks. We cannot guarantee absolute security.
4. Cookies
Prof Clean Services does not use cookies or similar tracking technologies on our website.
5. Sharing of Personal Information
We do not sell or rent personal information to third parties.
We may share information only with:
Trusted Service Providers:Third parties assisting with:● Payment processing● SMS delivery● Website hosting● Scheduling toolsThese parties must maintain confidentiality and use information solely to provide services to us.
Legal Requirements:We may disclose personal information if required to comply with:● Applicable New York State regulations● Federal laws● Court orders, subpoenas, or lawful governmental requests
SMS Privacy Notice:● Phone numbers and SMS consent will never be sold or shared with third parties for marketing.● SMS communication is used only for service-related purposes.
6. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before interacting with them.
7. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13, in compliance with the Children’s Online Privacy Protection Act (COPPA).If such information is identified, we will promptly delete it.
8. Online Privacy Policy Only
This policy applies exclusively to information collected online through our website and communication platforms.It does not apply to information collected offline during in-person services.
9. Your Consent
By using our website or services, you consent to the collection and use of your personal information as described in this Privacy Policy.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational changes or changes required by New York State or Federal law.All updates will be posted on this page with an updated effective date.Continued use of our services constitutes acceptance of any changes.
SMS Terms of Service – Prof Clean Services
Use of SMS Information:Information collected through SMS opt-in will not be shared with third parties.
Types of SMS Communications:
Customers:● Service confirmations● Appointment reminders● Arrival notifications● Service status updates● Customer support messages
Job Applicants / Contractors:● Scheduling updates● Assignment notifications● On-the-job communication
Standard Messaging Disclosures:“Message and data rates may apply. You may opt-out at any time by texting ‘STOP’. For help, text ‘HELP’ or contact us at lmoc.naelc-frop%40olleh or (332) 456 - 5222”
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: moc.naelc-forp%40olleH
Phone: +1(332)456 5222
Consent
By using our website and services, you consent to the terms outlined in this Privacy Policy.